VACANCY: Welcome Centre Supervisor

Simbithi Eco Estate Homeowners’ Association (SEEHOA) has a wonderful opportunity for a customer-centric Welcome Centre Supervisor.

The successful candidate will be required to take accountability for the daily supervision of the Welcome Centre personnel, thereby ensuring a consistent and superior customer service experience.

Duties and Responsibilities

• Management of the Welcome Centre personnel in relation to customer service, biometric access, community centre bookings, general customer queries and frontline support.
• Ensuring the reception area is clean and well-maintained, and calls are answered and transferred promptly,
• Capturing of all property sales and transferring of owner details onto the requisite system,
• Administration of leases, sales and rentals for tenants in line with SEEHOA’s standard operating procedures,
• Administration of all sales and transfers in line with SEEHOA’s standard operating procedures,
• Assisting property practitioners with queries and requests,
• Refreshing and maintaining sales packs,
• Assisting with property practitioner annual sales and rental examination, and subsequent support from SEEHOA, and
• Compilation and submission of monthly, and ad-hoc reports.

Minimum Requirements:

• Five years’ experience in a similar environment
• Computer literate in MS Office and OneSpace
• Estate Agent’s qualification or related

Other Skills

• Ability to communicate clearly and effectively,
• Detail-orientated and quality focused, and
• Problem-solving and conflict resolution.

Interested candidates may email their Curriculum Vitae and cover note to careers@simbithi.com by 31st March 2023

Simbithi Eco Estate Homeowners’ Association is an equal opportunity employer.